Shipping & Delivery
Carefully prepared
for its journey.
Each Patinae piece is carefully prepared and securely packaged
before leaving our studio partners in China.
Free international shipping on all orders.
Where We Ship
Patinae ships internationally to selected destinations around the world.
Available shipping methods and rates are calculated at checkout according to your destination and order.
Delivery Times
| Destination | Estimated Transit |
|---|---|
| New Zealand | 8–10 days |
| Australia | 9–12 days |
| United States | 9–12 days |
| Canada | 9–12 days |
| United Kingdom | 8–11 days |
| Europe | 9–14 days |
| Japan & South Korea | 8–10 days |
| Other destinations | 10–20 days |
Transit times are estimates based on recent international delivery data and may vary depending on customs clearance, local handling and other circumstances.
Order Processing
Orders are usually prepared within 2–3 business days before dispatch.
During busy periods, preparation may take slightly longer.
Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Tracking may take 1–3 days to become active after dispatch.
Customs & Duties
International orders may be subject to import duties, taxes or other charges imposed by the destination country.
Any such charges are the responsibility of the recipient. Customs processing may also affect the final delivery time.